Computer Technician
About Us:
CHPC is a Managed Service Provider (MSP) committed to delivering exceptional IT services to our clients. We are seeking a skilled and customer-oriented Computer Repair Technician to join our reputable team. If you have a strong background in diagnosing, troubleshooting, and resolving hardware and software issues, we want to hear from you.
Responsibilities:
- Conduct hardware and software diagnostics to identify issues and determine appropriate repair solutions.
- Repair, upgrade, and replace computer components such as motherboards, CPUs, RAM, hard drives, and graphics cards.
- Install and configure operating systems, software applications, and drivers.
- Perform system optimizations, updates, and software patches to ensure optimal performance.
- Troubleshoot and resolve software conflicts, network connectivity issues, and peripheral device problems.
- Provide timely and accurate repair estimates to customers and communicate repair status throughout the process.
- Offer exceptional customer service, ensuring clients feel valued and well-informed about their repair options.
- Maintain accurate records of repairs, service tickets, and inventory.
- Stay updated with the latest technology trends, industry best practices, and emerging hardware/software developments.
Requirements:
- Proven experience as a Computer Repair Technician or similar role.
- Strong knowledge of computer hardware, operating systems, and software applications.
- Proficiency in diagnosing and resolving hardware and software issues.
- Familiarity with computer peripherals, networking, and troubleshooting techniques.
- Excellent problem-solving and analytical skills.
- Exceptional customer service and communication abilities.
- Ability to work independently and efficiently manage repair tasks.
- Detail-oriented and committed to delivering high-quality repairs.Technical certifications (e.g., A+, Microsoft Certified Professional) are a plus.
What We Offer:
A dynamic and supportive work environment. Opportunities for professional growth and development. The chance to make a significant impact on our company’s success.
Join Our Team:
Be part of a thriving business that prides itself on delivering top-notch service to our customers. If you have a passion for technology and enjoy troubleshooting computer issues, apply now. Contribute your expertise to help individuals and businesses get their systems up and running smoothly.
If you are interested in becoming a valuable member of our team and possess the skills we are seeking, we kindly request that you complete the following application in its entirety. Please ensure that you attach a comprehensive copy of your resume and, if applicable, a cover letter.
Please be advised that while we value your interest in joining our team, our hiring team will evaluate your application and qualifications. If your profile aligns with our requirements, we will contact you to arrange a follow-up interview. It is important to note that due to the high volume of applications we receive, we may be unable to individually respond to each applicant. We genuinely appreciate your understanding and patience throughout the selection process.
